Customer satisfaction is our top priority

Gotech's dedicated teams have been providing clients with tailored support in various fields including sales consultation, calibration, product problem-solving, and training. We ensure expectations are not just met but exceeded.

Product Consultation Services

Our integrated consultation services provide seamless support throughout the entire sales process. With exceptional practical capabilities, we guarantee the delivery of high quality customized solutions. Spanning widely across numerous locations, we ensure prompt and responsive customer support.

  • 01Pre-SalesTechnical guidance and purchasing planning
  • 02During-SalesSite layout and installation planning
  • 03After-SalesPractical instruction and on-line support

  • TAF calibration reportAccredited by TAF and in compliance with ISO/IEC 17025, Gotech's calibration laboratory delivers exceptional measurement traceability. Our expert team strictly adheres to the requirements and guidelines of calibration standards, guaranteeing the highest level of trust and confidence for our clients.
  • Quality assuranceEach delivered product includes a calibration report to confirm quality assurance. 
Technical Collaboration and Learning Opportunities
  • Technical partnership: Engaging in technical partnership with leading scientific institutions, we ensure our clients benefit from the latest expertise.
  • Training program: Clients can apply for in-depth courses covering testing, operation, maintenance, and problem-solving skills at Gotech facility.
We are committed to delivering an exceptional level of customer service
Calibration Report

Gotech Training Program

Designed to fit individual needs
  • 01

    Support for New Client

    • Offers three free training sessions at Gotech's facility.
    • Both new and existing clients are welcome to participate in our annual training program.
  • 02

    Training at Customer's Site

    • Upon delivery of new machines, our experienced engineer will provide operation and maintenance training.
  • 03

    Training at Gotech's Facility

    • We offer a combination of theroretical learning and hands-on exercises at our facility.
    • Certification will be provided upon the completion of the training course. 
  • 04

    Technical Training Session

    • Regularly hold technical training session and provide a dynamic learning platform for both new and existing clients.